Need Based Calling :: Our Products

Upon activation, Need Based Calling software creates a queue of phone calls to be made and then automates the process of dialing the contacts in the queue one after the other. After each call is completed the PDA screen shows the information for the next call in the queue and, after a brief delay to allow the user to read about who they’re calling and why, dials the contact. The software uses two types of outbound calling queues:

Auto Call queue: If the list of contacts is static, the user can create an Auto Call queue. An Auto Call queue acts like speed dial, but calls a group of contacts in succession rather than just one individual. This type of call queue is simple, but the content is time-consuming to retrieve and dial.

Oughta Call queue: Other calls are based on changing circumstances like current location, or the last date of contact for a colleague or client. This dynamic list spurs mobile professionals into action by placing calls based on these prioritized needs rather than by personal preference.

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